FAQs
Welcome to the Iśvara Candles FAQ! ✨
Here you’ll find answers to our most common questions. If you don’t see what you’re looking for, feel free to contact us — we’re happy to help!
🕯️ Product Questions
Q: What are your candles made of?
A: All our candles are hand-poured with 100% soy wax, natural essential oils, and eco-friendly, non-toxic ingredients. We’re committed to creating clean-burning candles that are safe for you and your home.
Q: Are your candles scented?
A: Yes! Each candle is carefully crafted with thoughtfully chosen scent blends designed to bring warmth, calm, and joy to your space. However, we do offer unscented candles.
Q: Are your candles vegan and cruelty-free?
A: Absolutely. Our ingredients are vegan, cruelty-free, and we never test on animals.
Q: Why does my candle look slightly different from the last one I ordered?
A: Because each candle is handmade in small batches, slight variations in color or texture are totally normal — and part of their unique charm! 💛
Q: Do you offer customization or personalized candles?
A: Yes, we love creating custom candles! Please contact us directly to discuss your preferences and requirements.
Q: Are your candles safe for pets and children?
A:Our candles are free from harmful chemicals and toxins. However, it’s always advisable to keep candles out of reach of pets and children and never leave them unattended while lit.
Q: How long do your candles burn?
A: Our candles have a burn time of approximately XX hours, depending on the size and scent.
Q: Do you offer wholesale or bulk orders?
A: Yes, we offer wholesale pricing for bulk orders. Please get in touch with us for more information on wholesale pricing and minimum order quantities.
Q: Are your packaging materials eco-friendly?
A: Yes, we are committed to sustainability. Our packaging materials are recyclable and eco-friendly whenever possible.
Q: Can I request a specific scent that’s not listed in your shop?
A: Absolutely! We’re always open to suggestions for new scents. Feel free to reach out to us with your ideas, and we’ll do our best to accommodate your request.
🕯️ Candle Care & Tips
Q: How do I get the best burn from my candle?
A: Great question! For best results:
- Always trim the wick to ¼ inch before lighting
- Let the candle burn until the wax pool reaches the edges
- Never leave a burning candle unattended
- Burn your candle for no more than 4 hours at a time
Q: Why is my candle tunneling?
A: Tunneling happens when the wax doesn’t melt all the way to the edge. Be sure to burn your candle long enough on the first light (2–3 hours) to avoid this.
Still have questions?
We’re just an email away! 💌
Contact us at: isvaracandles@gmail.com